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Suica and Pasmo Guide for Tokyo: What You Actually Need to Know

Suica and Pasmo Guide for Tokyo: What You Actually Need to Know

Learn what transit IC cards are, why Suica vs Pasmo isn’t the real choice, where to buy them, how to use them, and key practical details for visitors.

September 26, 2025

8 mins read

tokyo convenient transit
tokyo convenient transit
tokyo convenient transit

Choose and use Tokyo’s Suica/Pasmo IC cards with confidence — practical insights for stress-free travel.

Choose and use Tokyo’s Suica/Pasmo IC cards with confidence — practical insights for stress-free travel.

Choose and use Tokyo’s Suica/Pasmo IC cards with confidence — practical insights for stress-free travel.

Not everyone needs an IC card. Single-neighborhood stays with nearby visits work fine with individual tickets. A three-hour Haneda layover doesn't justify the purchase. Active JR Pass holders don't need one for JR trains—the pass already covers those rides.

Do You Actually Need One?

You need an IC card if you're making multiple daily trips across Tokyo. Families visiting Shibuya, Shinjuku, Asakusa, and Ueno over several days will tap their cards 4-6 times per day. Groups navigating Metro lines alongside JR routes need a card that works on both. Anyone planning convenience store purchases without carrying cash benefits from the payment flexibility.

The card becomes essential when transit is your primary way around. Day 1 arrival at Narita or Haneda, jet-lagged with luggage, navigating unfamiliar stations—this is when figuring out ticket machines for every ride creates stress. Families with young children or seniors dealing with mobility considerations want one less thing to manage at turnstiles. If getting oriented on Day 1 feels overwhelming, many first-time visitors find that a guided first day handles navigation and orientation before going independent.

What These Cards Actually Are

IC cards are contactless payment cards for transit and retail. Touch the card to a reader, and the fare deducts automatically. Suica is operated by JR East. Pasmo is managed by Tokyo Metro, Toei Subway, and private railways. Both work on a nationwide network of 10 interoperable IC cards, meaning you can use them across Japan, not just Tokyo. IC cards are one part of understanding Tokyo's broader train network.


Why "Suica vs Pasmo" Is the Wrong Question

They're functionally identical. Same card readers. Same coverage. Same reload locations. Wherever Suica works, Pasmo works, and vice versa.

The visible difference is branding. Suica has the penguin character at JR stations. Pasmo has the robot character at Metro stations. This affects nothing except which mascot you see on signage.

Tourists typically choose Suica because Welcome Suica (the tourist version) is widely available at airports, and mobile wallet support is better. But if you get a Pasmo first, it works exactly the same way.

The real decision isn't Suica vs Pasmo. It's physical card vs mobile wallet.

Physical Card vs Mobile Wallet: Real Trade-offs

Factor

Physical Card

Mobile Wallet

Setup

Buy and use immediately

Requires iPhone 8+ or compatible Android device

Deposit

¥500 (refundable)

None

Regional restrictions

None

Android apps limited for international tourists

Balance checking

At ticket machines or gates

In-app, anytime

Loss risk

Card can be lost or stolen

Protected by phone security

Refund logistics

Must return to ticket office

Delete from phone, no refund needed

Best for

Families, groups, travelers wanting simplicity

Solo tech-comfortable travelers, mobile payment users

Families with multiple people find physical cards simpler. Everyone gets their own card, no juggling phones. Solo travelers comfortable with tech who already use mobile payments at home might prefer the mobile option. For travelers with mobility needs, navigating Tokyo stations involves more than just having an IC card—elevator locations aren't always obvious, and station layouts can be complex.

Tokyo context matters here. At Shinjuku Station during rush hour, pulling out a physical card is faster than unlocking your phone. But if you're already using your phone for maps and translation, adding a transit card to it consolidates tools.

Where to Buy Physical Cards

Location

Where to Find

Card Types Available

Narita Airport

JR East Travel Service Center (Terminals 1, 2, 3)
Ticket vending machines at all terminals

Suica, Pasmo, Welcome Suica

Haneda Airport

Tokyo Monorail station (Suica)
Keikyu Line station (Pasmo)
Tourist Information Center
Ticket vending machines

Suica, Pasmo, Welcome Suica

Tokyo Station

JR ticket office

Suica, Welcome Suica

Shinjuku Station

JR ticket machines (JR areas)

Suica, Welcome Suica

Ticket machines have English language options. Regular Suica and Pasmo cards cost ¥1,000 minimum (¥500 deposit + ¥500 usable credit). Welcome Suica is sold in denominations from ¥1,000 to ¥10,000 with no deposit but also no refund. It expires 28 days from purchase.

How to Use Them (The Actual Mechanics)

Touch the card to the reader when entering a station. Touch it again when exiting. Don't insert the card into anything—it's contactless, about one second of contact. The gate displays your remaining balance each time you tap.

If your balance is too low, the gate won't open. Step aside, find a nearby fare adjustment or ticket machine, reload your card, then tap through.

At convenience stores (Lawson, 7-Eleven, FamilyMart), tap your card on the payment reader at the register. Same one-second contact.

Tokyo-specific scenarios:

  • Transferring between JR and Metro at Shinjuku requires two separate taps (one to exit JR, one to enter Metro)

  • Using it at Lawson works the same as transit—tap the reader, transaction completes

  • Exiting at Asakusa Station on the Ginza Line follows the same tap-out process

Common mistakes: forgetting to tap out (you'll be charged the maximum fare), having insufficient balance (reload before your last ride of the day if you're close to zero), or keeping multiple IC cards in the same wallet (readers can't distinguish which one you're using). These are fixable errors, but avoiding common transit mistakes from the start saves time and frustration.

IC cards handle payment, but they don't solve navigation challenges—especially when station signs aren't fully in English, platforms are crowded, or you're managing luggage during transfers. Language barriers at ticket gates and station platforms add another layer of complexity beyond card mechanics.

How Much Money to Load

Base your initial load on trip length and daily trip patterns. A typical Tokyo ride costs ¥170-¥330 depending on distance.

Example fares:

Route

Line

Fare

Shinjuku to Tokyo Station

JR Chuo Line

¥170

Shibuya to Asakusa

Metro Ginza Line

¥200-¥250

If you're making 4-6 rides per day, expect to spend ¥1,000-¥2,000 daily on transit.

Starting load recommendations:

Trip Length

Recommended Load

Rationale

3-day trip

¥3,000-¥5,000

Covers typical sightseeing transit

Week-long trip

¥5,000-¥7,000

Covers extended daily use

You can reload anytime at station ticket machines or convenience stores, so under-loading isn't a crisis. Over-loading ties up cash you might need for meals or admission tickets. Start conservative and reload as needed.

What IC Cards Don't Cover

IC cards handle base fare only. They don't work for limited express trains, reserved seats, or Shinkansen.

Service Type

IC Card Support

What You Need

Narita Express

Base fare only

Separate limited express ticket required

Shinkansen bullet trains

No

Separate ticket (completely different system)

Reserved seats

No

IC cards are non-reserved fare only

Airport limousine buses

No

Separate ticket required

Special venue entry

No

Direct ticket purchase (Skytree, teamLab, Shibuya Sky)

If you have an active JR Pass, don't tap your IC card on JR trains. The pass covers those rides directly. Use your IC card only for non-JR lines like Metro, Toei, and private railways.

IC cards work nationwide through the Nationwide Mutual Usage Service, but you can't ride continuously from one region to another. Exit the gates at the regional boundary, then re-enter.

Getting Your Deposit Back

Getting Your Deposit Back

Card Type

Where to Return

Deposit

Handling Fee

Balance Refund

Notes

Regular Suica

JR ticket office

¥500 (refunded)

¥220

Refunded minus fee

If balance < ¥220, entire balance becomes the fee

Pasmo

Metro or private railway office

¥500 (refunded)

None

Full balance refunded

Fee eliminated in 2014

Welcome Suica

N/A

None

N/A

Not refundable

Expires 28 days from purchase

Mobile wallet

Delete from phone

None

N/A

Delete card

No deposit to recover

Refund locations in Tokyo:

  • Tokyo Station JR Ticket Office (for Suica)

  • Shinjuku JR Ticket Office (for Suica)

  • Any Metro station office (for Pasmo)

Best strategy for regular cards: spend your balance down to nearly zero before refunding. Use it for convenience store purchases, vending machines, or a final train ride.

Reality check: Many people keep their cards for future trips. Regular Suica and Pasmo don't expire—they stay active for 10 years from last use.

This guide is published by Hinomaru One, a Tokyo-based private tour operator.

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